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AI Agent for HR: three hundred resumes screened by the same criteria

Manual screening fails not by oversight, but by arithmetic: there’s no time to carefully read three hundred applications in an afternoon.

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O que é Agente de IA para RH

The AI Agent for HR from Nexloo automates the most repetitive and high-volume interactions in the human resources department. From the initial screening of candidates in selection processes to addressing employee inquiries about benefits, vacations, and payslips — the agent resolves issues without occupying analysts.

Modern HR teams need to focus on organizational development and culture, not on answering repetitive operational questions. The agent absorbs this volume, maintaining quick and consistent communication with candidates and employees. Connected to the Nexloo omnichannel platform, it serves through WhatsApp and internal chat.

Results

Benefícios do Agente de IA para RH

What changes in HR when screening no longer depends on who has time to read.

75%

Reduced CV screening time

The agent filters candidates by minimum requirements before involving recruiters in the evaluation.

60%

Fewer internal HR requests

Inquiries about benefits, vacations, meal vouchers, and transportation are resolved by the agent without tickets for the analyst.

24/7

Support available for employees

Employees can ask questions about payslips and benefits at any time, without waiting for HR.

3x

Faster onboarding of new hires

New employees receive documents, guidance, and access automatically through the agent.

Features

Funcionalidades do Agente de IA para RH

Recursos projetados para transformar o atendimento no segmento de rh.

Automated candidate screening

Applies disqualifying questions and collects essential information before involving the recruiter.

Guided digital onboarding

Leads the new employee through each step: documents, access, training, and initial guidance.

Internal FAQ for employees

Answers questions about meal vouchers, transportation, health plans, vacations, time bank, and company policies.

Interview scheduling

Qualified candidates choose interview times directly in the conversation with the agent.

Digital document collection

Requests and receives admission documents via WhatsApp, organizing them into folders for HR review.

Conversational context memory

The agent remembers information from previous interactions with the same contact for continuous and personalized conversations.

Training through your knowledge base

The agent learns from their documents, price lists, policies, and website pages. The responses come from what your company wrote, not from generic internet knowledge.

Qualification through sequential questions

Instead of a disguised form, the agent guides the conversation: each response defines the next question, and what they discover becomes a filled field in the contact.

Handoff with context for the human

When the conversation needs human input, it reaches the agent with the entire history and a summary of what has already been gathered — no one asks the customer to repeat their story.

Configurable escalation rules

You define what the agent never responds to alone: out-of-table values, complaints, cancellation requests. Anything on the list goes straight to a person.

Conversation memory between sessions

The customer who returns two weeks later doesn't start from scratch. The agent picks up where they left off, with what has already been agreed upon and what is still pending.

Brand's tone of voice and vocabulary

Formal or casual, with or without emoji, using the terms your market uses. The agent writes like your company writes, not like a generic assistant.

Subject limits and secure response

Outside of what was trained, the agent doesn't make things up: they say they'll confirm and forward. It's the difference between a reliable assistant and one that invents prices.

Scheduling within the conversation

The agent checks availability, offers time slots, and confirms without switching apps. The client leaves the conversation with the appointment booked.

Sending documents and media

Catalog, price list, contract, invoice, or instructional video: the agent sends the right file at the moment they respond to the inquiry.

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Segments

Para quem é o Agente de IA para RH

The HR structures that benefit the most from an AI agent in screening.

Companies with high hiring volume

Organizations with 20+ open positions simultaneously

Recruiters spend more time screening unqualified candidates than interviewing qualified ones.

Companies with many employees

Operations with 100+ employees

HR receives dozens of daily inquiries about payslips, vacations, and benefits, occupying analysts.

Companies with high turnover

Retail and services with high turnover

Manual onboarding of new employees consumes disproportionate time from the HR team with each hire.

Sales and pre-sales operations

Starting from 3 users

They need to respond to the lead within the first few minutes and enter the human conversation already knowing the size, pain, and urgency.

Scheduling and confirmation

Starting from 3 users

They schedule, reschedule, and confirm all day long — repetitive tasks that consume the team and require no judgment.

Support and post-sale

Starting from 3 users

They receive the same question hundreds of times a month and need to reserve the human team for what is truly specific.

Billing and negotiation

Starting from 3 users

They need to approach at scale, record what was agreed, and escalate to a person when the negotiation deviates from the standard.

Recruitment and HR

Starting from 3 users

Handles candidates, collects documents, and explains benefits — high volume, low variation conversations.

Health and wellness services

Starting from 3 users

Handles appointment requests, exam results, and preparation guidance outside of business hours, when the reception is already closed.

Retail and e-commerce

Starting from 3 users

They concentrate pre-purchase questions and order tracking, with peaks on commercial dates that a fixed team cannot absorb.

Professional services and education

Starting from 3 users

They screen interested candidates and respond to the same list of questions before any conversation is worth a specialist's time.

Deals with long consultative selling

Starting from 3 users

They have cycles of weeks and need to keep the interested party warm between each human contact, without relying on someone to remember.

What sets us apart

Por que escolher Nexloo para RH

What's included in the plan for those who recruit via WhatsApp.

  1. Bias-free screening

    The agent evaluates candidates based on configured objective criteria, reducing biases in the first stage.

  2. Positive candidate experience

    Candidates receive immediate responses and follow-ups at each stage of the selection process.

  3. Compliance with LGPD on personal data

    Handling of candidates' and employees' data in compliance with the General Data Protection Law.

  4. Updatable HR knowledge base

    Policies, benefits, and company information updated in real-time for always accurate responses.

Ecosystem

Integrations that simply work.

Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it

Where the conversation flows to

  • Parceiro OficialMeta
  • Zapier
  • HubSpot
  • Salesforce
  • RD Station
  • Pipedrive
  • API REST

Where the lead comes from, and where the team works after

  • Mais pedidaMeta Ads
  • Google Ads
  • Meta Lead Forms
  • Google Sheets
  • Google Calendar
  • Shopify
  • Slack

What's changing

Three hundred resumes and an afternoon to read.

Manual screening doesn't fail due to carelessness, it fails due to arithmetic: there's no time to read three hundred applications carefully. What remains is a carefully read sample and a majority that never received a response.

The operation, compared

Scenario
  • Candidates who receive feedback — today31%
  • Candidates who receive feedback — with the agent100%+69 p.p.
  • Relevant resumes that go unnoticed — today29%
  • Relevant resumes that go unnoticed — with the agent4%−25 p.p.

Illustrative scenario, not client measurements. The percentages are meant to compare the two modes of operation and vary according to each company's process. The example considers an HR department with one person screening around 300 applications per position.

In practice

How the agent leads the screening and admission

The agent does not decide who gets hired. They handle volume and rules — asking, checking requirements, collecting documents — and delivers the conversation to HR that deserves human reading.

  1. Receives and classifies the application

    Resume, availability, and expectations enter the conversation and become comparable fields among candidates.

  2. Filters by job requirement

    The cut follows what the position requires, with the same criteria for everyone — and the candidate knows why they did not advance.

  3. Answers everyone

    Those who advance receive the invitation; those who do not advance receive feedback. No one is left waiting indefinitely.

  4. Collect the admission documents

    The list is requested, checked, and followed up on the date — without HR sending the same message fifteen times.

FAQ

Before sorting with an agent.

The most common questions about cutoff criteria, candidate feedback, LGPD, and document collection.

How does the AI Agent for HR screen candidates in selection processes?

The AI Agent for HR applies screening questionnaires configured by the recruiter when candidates apply or submit resumes. The questions check minimum requirements such as experience, education, availability, and salary expectations. Candidates who meet the criteria advance to the next stage with interview scheduling. Others receive automated and courteous feedback about not continuing in the process.

Can the AI Agent for HR conduct the onboarding of new employees?

Yes, the agent conducts the complete onboarding of new employees via WhatsApp or chat. It sends a checklist of admission documents, requests and receives each document digitally, shares the employee manual and company policies, schedules the admission exam, and guides about the first day. Each step is verified, and HR receives a consolidated status of each new hire's progress.

Does the AI Agent for HR answer employees' questions about benefits?

Yes, the agent functions as a self-service center for employees. It answers frequent questions about meal vouchers, transportation, health plans, vacations, time bank, payslips, and internal policies. The responses are based on a knowledge base updated by the HR team. When a question requires individual analysis, the agent creates a ticket directed to the responsible analyst.

Does the AI Agent for HR maintain confidentiality about employees' and candidates' data?

Absolutely. The AI Agent for HR from Nexloo handles all personal data of candidates and employees in compliance with the LGPD. Sensitive information such as salary, evaluations, and medical data is accessible only to authorized users. The data is not used for training models and can be deleted according to the company's retention policy.

Can I configure the AI Agent for HR with my company's specific policies?

Completely. The AI Agent for HR is fed with the specific knowledge base of your company: vacation policies, time bank rules, offered benefits, admission and termination processes. You import existing documents such as manuals and regulations, and the agent uses this content to respond to employees accurately. Updates in policies reflect immediately in the responses.

How much does the Nexloo AI Agent for HR cost?

Nexloo offers a free trial without a credit card for HR departments. Plans vary according to the number of employees and the volume of selection processes. The return is calculated based on the savings in analysts' hours spent on repetitive inquiries and the acceleration in hiring processes, which significantly reduces the cost per filled position.

Last step

Where is your process loses candidate

A short conversation to gauge how many applications your process receives today without being able to provide feedback.

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