3x
Increased productivity in the educational sector
WhatsApp Multiple Users for Schools eliminates repetitive manual tasks and allows your team to focus on managing school communication efficiently.
Multiple User WhatsApp for Schools: admin, enrollment, and finance without overlap
Enrollment requests, payment inquiries, and educational messages arrive at the same number — all at once in January.
Our Clients Companies that trust the operation
+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
O que é WhatsApp Múltiplos Usuários para Escolas
The WhatsApp Multiple Users for Schools by Nexloo allows multiple agents to use the same WhatsApp number simultaneously, tailored to the specific needs of schools and educational institutions. With a solution developed for the educational sector, your team automates communication with parents and enrollment management, focusing on what really matters: managing school communication.
Companies in the educational segment face unique communication and customer relationship challenges. The complete Nexloo support platform addresses these challenges with accessible technology, quick setup, and proven results from hundreds of schools and educational institutions across Brazil.
Results
Benefícios do WhatsApp Múltiplos Usuários para Escolas
What changes at the school when enrollment, finance, and pedagogy have separate queues.
80%
Reduced response time
Serve schools and educational institutions instantly at any time, leaving no message unanswered.
24/7
Full availability for schools and educational institutions
Clients in the educational sector receive immediate responses even outside business hours.
45%
Increased customer satisfaction
Resolve questions and demands from schools and educational institutions quickly, improving the customer experience.
Features
Funcionalidades do WhatsApp Múltiplos Usuários para Escolas
Recursos projetados para transformar o atendimento no segmento de escolas.
Multiple agents on one number
The entire team serves through the same WhatsApp number without conflicts, with individual identification for each operator.
Automatic conversation distribution
New messages are distributed among available agents following capacity and specialty rules.
Unified conversation history
Any agent can access the complete customer history, ensuring continuity even during transfers.
Real-time supervision dashboard
Managers monitor volume, response time, and individual performance of each agent on a dashboard.
Shared quick replies
A bank of ready-made responses accessible to the entire team to speed up recurring support without losing personalization.
Internal notes between agents
Add private notes in conversations to contextualize colleagues before transfers or escalations.
One number, as many agents as needed
The whole team works on the same WhatsApp number, each person with their own login and registration. No phones on the desk and no limit on connected devices.
Distribution by queue, department, or portfolio
Rotation among those available, forwarding by subject or returning to the agent who already spoke with that client. The rule is yours, and it runs without anyone filtering.
Prevention against duplicate service
When someone takes over the conversation, it leaves the queue of others. Two people responding to the same customer with different information becomes impossible.
Transfer with the history included
Transferring the conversation to another department carries everything that has been said, including internal notes. The client does not need to start explaining again with each transfer.
Internal notes invisible to the client
The team communicates within the support system, tagging colleagues, without opening a second tool and without the risk of the observation leaking to the customer.
Real-time supervision
The manager monitors ongoing conversations, adds an internal note when they need to correct the course, and takes over the service if necessary.
Business hours by queue
Outside of business hours, each queue responds differently: out-of-office message, referral to on-call, or scheduling a return. Configured once.
Tags and attributes by conversation
Subject tags, priority, and stage, plus custom fields like Tax ID or contract number. This is what makes the filter and report exist later.
Stalled conversation alert
Conversations without response for longer than the limit you set appear marked for the manager, before the client inquires.
Comece a usar WhatsApp Múltiplos Usuários para Escolas
Peça um diagnóstico gratuito e descubra como o WhatsApp Múltiplos Usuários pode transformar seu atendimento.
Segments
Para quem é o WhatsApp Múltiplos Usuários para Escolas
The educational institution formats that earn the most with a shared number.
schools and small educational institutions
Teams of 2-10 people
Lack of organization in communication with parents and enrollment management leads to lost opportunities and daily rework.
growing schools and educational institutions
Teams of 10-50 people
Increasing demand volume exceeds the team's capacity to manage school communication with quality.
schools and educational institutions with multiple locations
Operations with 3+ locations
Standardizing service across branches and maintaining uniform quality is challenging without centralization.
Sales teams with split accounts
Starting from 3 users
They need the known client to return to their original representative, without two salespeople competing for the same conversation.
Receptions and scheduling centers
Starting from 3 users
They receive scheduling, rescheduling, and confirmations on the same number and need urgency to not fall behind routine.
Support with service levels
Starting from 3 users
They escalate tickets between levels and cannot lose the context of what has already been attempted in the handoff.
Operations with service audit
Starting from 3 users
They need to know who said what and when, with a record that survives the departure of the person who assisted.
Deals with on-call and schedule
Starting from 3 users
They rotate the team in shifts and need the conversation to follow the responsible person, not the device.
Companies with distinct departments
Starting from 3 users
Handles fiscal, commercial, and financial inquiries through the same number and requires separate queues by topic.
Networks with multiple locations
Starting from 3 users
They want to standardize brand service without giving up central control over deadlines and quality.
Seasonal high volume operations
Starting from 3 users
They have peaks concentrated on specific dates that a single device cannot handle.
Remote or distributed teams
Starting from 3 users
They need anyone, from anywhere, to see the same queue and the same history.
What sets us apart
Por que escolher Nexloo para Escolas
What's included in the plan for schools that serve guardians via WhatsApp.
Single number for the entire team
Clients communicate with just one number, avoiding confusion with personal contacts of salespeople or agents.
No need for extra devices
Works 100% in the cloud via browser, without requiring multiple phones or additional SIM cards.
Seamless transfer between agents
Pass conversations between agents without the customer noticing the switch, maintaining complete context.
Integrated with the complete Nexloo platform
Combine WhatsApp multi-agents with CRM, AI chatbot, and mass messaging in the same tool.
Ecosystem
Integrations that simply work.
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
- Parceiro OficialMeta
- Zapier
- HubSpot
- Salesforce
- RD Station
- Pipedrive
- API REST
Where the lead comes from, and where the team works after
- Mais pedidaMeta Ads
- Google Ads
- Meta Lead Forms
- Google Sheets
- Google Calendar
- Shopify
- Slack
What's changing
Secretary in January it's not a secretary in May.
A school's demand is seasonal and intense: enrollment, re-enrollment, and back-to-school concentrate in one month the volume of a semester. A number that one person opens at a time can't handle the season — and it's during this time that the spot is decided.
In practice
How the secretary assists during enrollment season
Slot requests, invoice questions, and educational messages arrive at the same number, and in January, they all come at once. The queue separates before the reception opens the conversation.
The responsible person is classified.
Enrollment, finance, and pedagogy go into the same box, each with its own marking.
Enrollment takes priority during the season.
The distribution puts the spot request ahead of the routine, because it's the conversation with a deadline.
The family history follows.
Enrolled siblings, agreements and authorizations are stored in the contact of the responsible person, not in a folder in the office.
The notification returns to the same queue
Those who respond to the group's notice go to the secretary's box, with the group marked in the contact.
FAQ
Before the next enrollment season.
The most common questions about enrollment queue, communication by class, and family history.
How does WhatsApp Multiple Users for Schools work in practice?
The WhatsApp Multiple Users for Schools by Nexloo was developed specifically to meet the needs of the educational sector. The solution allows multiple agents to use the same WhatsApp number simultaneously, tailored for schools and educational institutions. In practice, schools and educational institutions set up the tool in minutes, connecting their support channels and customizing flows for communication with parents and enrollment management. The system learns from interactions and becomes more efficient over time, allowing your team to focus on managing school communication instead of repetitive operational tasks.
Does WhatsApp Multiple Users for Schools have a free plan for schools and educational institutions?
Yes, Nexloo offers a 7-day free trial with full access to WhatsApp Multiple Users for Schools for schools and educational institutions. Professionals in the educational sector can set up the system, connect preferred channels, and test with real communication demands with parents and enrollment management without financial commitment. No payment information is required to get started. After the trial, flexible plans cater to everything from individual offices to networks with multiple units, scaling as needed. Our team supports schools and educational institutions throughout the evaluation, ensuring full utilization of the resources available for the sector.
How do I connect WhatsApp Multiple Users for Schools to the systems I already use?
Connecting WhatsApp Multiple Users for Schools with tools used by schools and educational institutions is done without the need for programming. Nexloo offers ready connectors via Zapier and webhooks for the most popular systems in the educational sector, as well as a RESTful API for specific integrations. Educational management, scheduling, finance, and marketing software can be directly integrated. For schools and educational institutions with proprietary systems, the API documentation allows technical teams to create custom connections. Our technical support assists with each integration at no additional cost.
How long does it take to set up WhatsApp Multiple Users for Schools?
The initial setup of WhatsApp Multiple Users for Schools for schools and educational institutions takes between 10 and 30 minutes for the basic version. The process includes creating an account, connecting communication channels, and customizing automated messages for the educational sector. Advanced features such as complex automations and integrations with specific systems for schools and educational institutions may take 1 to 3 days for complete setup. Nexloo provides pre-configured templates for the educational sector that significantly speed up the initial setup and reduce the learning curve.
Is WhatsApp Multiple Users for Schools safe for customer data in the educational sector?
Absolutely. WhatsApp Multiple Users for Schools meets specific security requirements for schools and educational institutions, operating in full compliance with LGPD. Communications are protected by encryption at all stages. Granular access control allows defining which employees can view sensitive customer data in the educational sector. Features such as automatic consent, opt-out, and data deletion meet regulatory obligations without operational effort. Servers with international certifications provide additional protection for information handled by schools and educational institutions.
What is the difference between WhatsApp Multiple Users for Schools and alternative solutions?
For schools and educational institutions, alternatives typically use unofficial WhatsApp Web or extensions that risk banning. WhatsApp Multiple Users for Schools operates via authorized infrastructure with professional features developed for the educational sector: intelligent distribution among agents specialized in communication with parents and enrollment management, individual performance metrics, configurable queues by demand type, and integration with tools already used by schools and educational institutions. It is professional WhatsApp management, not just shared access.
How long until I see results using WhatsApp Multiple Users for Schools?
Initial results with WhatsApp Multiple Users for Schools are visible within the first 48 hours, especially in response speed and organization of support for schools and educational institutions. Productivity metrics and reduction of manual tasks appear in the first week of active use. Impact on revenue and customer retention in the educational sector typically consolidates between 2 and 4 weeks, as the team masters the tool and automations are refined. Positive ROI is often achieved within the first month for operations with regular interaction volume.
Last step
Where is your school loses enrollment
A short conversation to map how many job applications go unanswered during your enrollment season.
- No credit card
- Set up in 5 minutes
- Cancel whenever you like
Request your free assessment
No commitment. One conversation to map where your operation is losing sales.
1
2