WhatsApp Business Multiple Users: Accelerate your sales and automate conversations
With Nexloo’s multi-user WhatsApp, you can unify all your company’s customer service platforms in a single place in an easy and organized way, scaling your customer service and sales.
Messages and media exchanged daily
Companies that trust our solutions
Automations created with our platform
Why Nexloo's Multi-User WhatsApp?
Speed up service, promote collaboration and raise the standard of your team’s communication. Discover how our advanced solution transforms the way you connect with customers on WhatsApp.
Omnichannel service
We are much more than a multi-user WhatsApp platform. Here you can also integrate your Facebook, Instagram, Telegram, emails and many other communication channels.
Smart Chatbots*
Create chatbots on your WhatsApp Multi-User, using the latest in artificial intelligence, to answer simple questions and make complex sales.
Message Trigger
Would you like to run a campaign and send messages to all your customers? With our multi-user platform, you can send mass messages via official WhatsApp.
Integrated CRM**
We go far beyond a simple multi-user WhatsApp platform. Here you have a powerful integrated CRM, so you can manage all your sales stages and follow-ups.
OpenAI integration
Integrate OpenAI's powerful API to help you create the best responses for your customers in a contextual way using ChatGPT, as well as generating summaries of all your conversations.
Mobile Application
Do you have a team that works on the road or uses cell phones a lot? With our multi-user WhatsApp platform, you can rely on the mobility of our Android and iOS apps.
Automatic Follow-up
Never again lose an opportunity or a sale by forgetting to follow up. With Nexloo, you can schedule messages for specific dates and automate this process.
Automatic Distribution
With Nexloo's WhatsApp Multiple Users, you can create service queues and automatically distribute all the conversations that arrive on the platform, making things faster.
Advanced reports
With our multi-user WhatsApp platform, you can create advanced service and quality reports, with more than 100 indicators to analyze your team's performance.
Internal communication
Count on a powerful internal communication channel between teams and conversations, with various functionalities to increase the efficiency of your operation and communication with Nexloo.
Satisfaction surveys
Do you want to know what your customers think about your company? With Nexloo you can carry out automatic satisfaction surveys at the end of the conversation and create complete satisfaction indicators.
Sending Media
With Nexloo, you're not limited! Send text messages, audio, video and digital files quickly and easily to your customers, while respecting WhatsApp's limits.
Markers
Do you want to classify your customers according to sales stage or priority? Create bookmarks for your contacts, organizing and prioritizing conversations with your customers.
Advanced Filters
With Nexloo's platform, you have several options for advanced filters to classify and organize your conversations, messages or contacts quickly, easily and efficiently.
Creating Macros
Does your team perform a lot of repetitive tasks, such as sending multiple messages to customers? With Nexloo's multi-user WhatsApp, you can save these macros and run them automatically.
Importing Contacts
Do you have a large base of old customers and want to import them into Nexloo? You can carry out this process quickly and easily using a CSV spreadsheet.
Exporting Contacts
Would you like to export your Nexloo contact list elsewhere? This process is super simple and can be carried out within our platform's contact management panel.
Exporting Reports
Would you like to export Nexloo conversation reports and service statistics for analysis in Excel or a BI tool? Run this process directly in our reports panel.
Message shortcuts
Does your team need to send the same message several times to your customers? With Nexloo's messaging shortcuts you can create these templates and use them whenever you need them.
Automations
With Nexloo's multi-user WhatsApp platform, you can create various automations to distribute, classify or archive your messages, conversations and contacts.
Personalized Attributes
With Nexloo's custom attributes, you can personalize fields with relevant information for contacts or conversations, such as CNPJ, CPF or contract.
We go far beyond WhatsApp Multiple Users
Provide an exceptional conversation management experience. Discover how our innovative approach transforms interaction with your customers on WhatsApp.
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Whatsapp
Attend to all your customers using a single WhatsApp number for your entire team, with individualized attendances and various performance reports so you can keep track of everything in real time.
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Facebook
Integrate your company's Facebook Messenger with our customer service platform and chat with your customers directly in our system, with full reports so you can keep track of everything in real time.
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Instagram
Integrate your company's Instagram Direct with our tool and chat with your customers directly in our system, with complete reports so you can follow everything in real time.
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Website Chat
Count on a powerful conversion tool by installing our interactive chats on your website and chatting with your customers through our platform, as well as automating conversations with artificial intelligence.
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Telegram
Is Telegram a strong communication channel for your company? Integrate your Telegram bots with our platform, tracking everything in real time and automating conversations with artificial intelligence.
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E-mails
How often do you use emails to communicate with your customers? Integrate all your mailboxes with our platform, connecting them to your agents for customer service.
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DialogFlow
Build chatbots using Dialogflow and connect them to your inbox quickly. Let the bots handle your conversations before handing them over to one of your customer service agents.
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Dyte
Dyte is a tool that helps you add live audio and video to your application. This allows you to give your agents the option of having a video or voice call with your customers without leaving Evolvy.
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Google Translator
Make it easier for agents to translate messages by adding an integration with Google Translate. Google Translate helps to automatically identify the language and convert it into the language of your choice.
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API
Do you want to integrate a specific tool or CRM? Use our webhook API to integrate quickly and easily.
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Zapier
Integrate thousands of tools with Nexloo through Zapier, generating even more efficiency for your business.
The ideal investment to boost your business!
NexAdvance
The next step towards service excellence.
- E-mails
- Telegram
- All previous
R$59,90
monthly value per license*
NexGrowth
Smart expansion for the
your company to grow.
- Integrated Chatbot
- Automation with AI
- Flow Builder
- All previous
R$99,90
monthly value per license*
NexElite
Communicate with excellence, connect at a high level.
- Sales CRM
- Webhook API
- Lead management
- Sales Pipeline
- Task Reminder
- Reports
- All previous
R$79,90
monthly value per license*
Free 7-day trial!
Try the best and most complete CRM for WhatsApp on the market for free!
Frequently asked questions
Check out the main questions and answers about Nexloo’s CRM for WhatsApp.
To use all the features of WhatsApp Multiple Users, you need to integrate via official WhatsApp or your WhatsApp Business QR Code.
No. Nexloo is a complete customer service platform, with integration with various platforms and features to help you sell much more.
Once synchronized with Nexloo, even without internet or battery, messages continue to enter the platform normally.
Yes! You can connect several numbers to the same account. Contact our sales team for details on how to do this.
Yes! You can integrate your WhatsApp, Messenger, Instagram, Telegram, emails, website chat and many other tools through our API.
Comments:
* Only available on the NexGrowth plan
* Only available on the NexElite plan