99%
Open rate on WhatsApp
AI Chatbot for WhatsApp leverages the most used channel in Brazil with a 99% open rate to ensure your messages are read.
AI Chatbot for WhatsApp: the end of "press 1 for sales"
Menu trees only work when the customer wants exactly what's listed. Whenever they write in their own words, the old bot returns the menu—and they give up.
Our Clients Companies that trust the operation
+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
O que é Chatbot de IA para WhatsApp
The AI Chatbot for WhatsApp from Nexloo automates conversations with artificial intelligence that understands context and responds naturally, natively integrated with WhatsApp. Take advantage of the most used channel in Brazil with a 99% open rate through professional automation and organized support by the Nexloo platform.
WhatsApp is a strategic channel for companies seeking closeness with customers. With the AI Chatbot for WhatsApp, transform conversations on WhatsApp into business opportunities with quick responses, intelligent automation, and complete visibility of each interaction.
Results
Benefícios do Chatbot de IA para WhatsApp
What changes when the bot no longer requires the client to choose a number.
3x
More conversions through the channel
Engage leads directly on WhatsApp where they are already engaged, increasing response rates.
24/7
Active presence on WhatsApp
Automatically respond on WhatsApp at any time, ensuring no opportunities are missed.
60%
Reduced response time
Automation on WhatsApp instantly resolves simple issues, freeing up agents for complex cases.
Features
Funcionalidades do Chatbot de IA para WhatsApp
Recursos projetados para transformar o atendimento no segmento de whatsapp.
Conversational AI with context
Understands open-ended questions, maintains context between messages, and responds naturally and personally.
Hybrid flows AI + human
Intelligent transfer to agents when the chatbot identifies the need for human intervention.
Knowledge base training
Feed the chatbot with documents, FAQs, and manuals for accurate responses about your business.
Real-time sentiment analysis
Detects frustration or urgency in messages and prioritizes human support when necessary.
Visual flow builder
Create complex conversational flows with a drag-and-drop interface, no programming knowledge required.
Advanced conditional logic
Create branches based on user responses, time, source channel, or integrated CRM data.
Understands who writes outside the script
The customer doesn't type "1". They write "I wanted to exchange the wrong product". The chatbot reads the sentence, identifies the intent, and responds — instead of repeating the menu until the person gives up.
Flow builder without coding
You design the path by dragging blocks: question, condition, action, closure. What requires code is the exception, not the rule — and those handling customer service can manage it themselves.
Flow and AI in the same service
The step that requires precision — collecting the ID number, confirming the amount — runs as a deterministic flow. The rest, which is conversation, operates with AI. Neither one does the other's job.
Buttons, lists, and menus when they help
Choosing between three time slots is faster by tapping a button than typing. The chatbot alternates between free text and clickable components as the step progresses, and does not force the person into a single format.
Collects and validates data during the conversation
Social Security number, ZIP code, email, and license plate are checked as soon as the person types them. Incorrect data is flagged right there, not three steps later when they’ve already lost patience.
Check your systems in real time
Order status, balance, protocol, or schedule availability come through integration — the chatbot responds with the current data, not with a standard text that was already there.
Escape word always available
At any point in the flow, "I want to talk to someone" interrupts and calls a person. A chatbot that traps the customer in a maze does not save support: it creates complaints.
Recognizes frustration and passes it on
Repetition of the same question, messages in all caps, and insults are signs that the automation is no longer helping. The chatbot ends the flow and escalates before it gets worse.
One flow per channel, or the same in all
The path can change depending on the channel — a form fits on the website, audio fits on WhatsApp — or it can be exactly the same. It's your decision, not a limitation of the tool.
Comece a usar Chatbot de IA para WhatsApp
Peça um diagnóstico gratuito e descubra como o Chatbot de IA pode transformar seu atendimento.
Segments
Para quem é o Chatbot de IA para WhatsApp
Operations that benefit the most from an AI chatbot on WhatsApp.
Empresas com presença forte no WhatsApp
Negócios com 100+ mensagens/dia
High volume of messages on WhatsApp without automation causes delays and loss of leads.
Marcas que vendem via WhatsApp
E-commerces e serviços digitais
Potential customers on WhatsApp give up when they don't receive a quick response.
Equipes de suporte via WhatsApp
Times de 3-20 atendentes
Agents cannot manage the volume of tickets on WhatsApp manually.
Screening and routing of service
Starting from 3 users
They need to identify the topic and sector before assigning a person — currently, this is done by a human reading the first message.
Repetitive scheduling and confirmation
Starting from 3 users
They repeat the same dialogue dozens of times a day: which service, which day, which time, confirm.
Status inquiry and second copy
Starting from 3 users
They receive the same order all the time, and the response already exists in a system that the customer does not access.
Lead Generation and Qualification
Starting from 3 users
They need to collect the same four pieces of information from every lead before the sales team enters the conversation.
Post-sale, exchanges and returns
Starting from 3 users
Leads a process with fixed steps — note, reason, photo, deadline — that repeats the same in all cases.
Standardized billing and negotiation
Starting from 3 users
Always provides the same agreement conditions, within a written policy that doesn't change with each conversation.
Recruitment and hiring
Starting from 3 users
They perform the same requirements screening and document collection throughout the selection process.
Health, education, and services with reception
Starting from 3 users
You have a reception that spends the day answering questions about hours, address, fees, and necessary documents.
Product support and onboarding
Starting from 3 users
Guide every new customer through the same initial steps, and answer the same list of setup questions.
What sets us apart
Por que escolher Nexloo para WhatsApp
What's included in the plan for those who automate WhatsApp.
Next-generation generative AI
Advanced technology that goes beyond fixed responses, understanding nuances and generating contextual replies.
Continuous learning and improvement
The chatbot improves with each conversation, identifying patterns and automatically refining responses.
Quick setup without programming
Set up the chatbot visually with an intuitive interface, no technical knowledge required.
Native integration with human support
Seamless transition between chatbot and agent when necessary, without losing conversation context.
Ecosystem
Integrations that simply work.
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
- Parceiro OficialMeta
- Zapier
- HubSpot
- Salesforce
- RD Station
- Pipedrive
- API REST
Where the lead comes from, and where the team works after
- Mais pedidaMeta Ads
- Google Ads
- Meta Lead Forms
- Google Sheets
- Google Calendar
- Shopify
- Slack
What's changing
Press 1 for sales. Press 9 to cancel.
The menu tree only works when the customer wants exactly what is listed. Every time they write in their own words, the bot returns the menu again — and the conversation ends in frustration or a human queue.
In practice
How the chatbot replaces the menu tree
The switch is not just turning on AI instead of the menu. It's about keeping the right path where it works and not making the client guess which number corresponds to their problem.
Read the first sentence
Instead of opening with a menu, the chatbot asks what the person needs and classifies the written response with their own words.
Executes the subject flow
Once the subject is identified, run the path you've designed — with buttons, data validation, and consultation with your system.
Accepts exit at any time
"I want to talk to someone" interrupts the flow at any step and brings in a person, with everything that has already been collected.
Shows where people drop off
The report points out the step with the most drop-off — which is exactly what needs to be rewritten.
FAQ
Before switching your bot.
The most common questions about migrating the current flow, official API, escape to human, and reports.
How does the AI Chatbot for WhatsApp work in practice?
The AI Chatbot for WhatsApp from Nexloo integrates directly with WhatsApp to automate conversations with artificial intelligence that understands context and responds naturally. The connection is made via the official API, leveraging the most used channel in Brazil with a 99% open rate. After the initial setup, all messages received on WhatsApp are processed by the Nexloo platform, allowing automation, distribution among agents, and intelligent responses. The customer experience remains native to WhatsApp, with no external redirects.
Can I test the AI Chatbot for WhatsApp for free?
Yes, we offer a 7-day free trial with all features of the AI Chatbot for WhatsApp enabled. The integration with WhatsApp is activated in minutes during the trial, allowing you to receive and respond to real messages through the channel. We do not require a credit card to start. The evaluation period is sufficient to prove the benefits of automating WhatsApp with the platform. After the trial, affordable plans scale according to the volume of messages processed through WhatsApp monthly, with no surprises in billing.
Does the AI Chatbot for WhatsApp integrate with my other systems?
Yes, the AI Chatbot for WhatsApp was built to function within existing ecosystems. The integration with WhatsApp is just the starting point: via Zapier, webhooks, or RESTful API, connect CRM, ERP, e-commerce platforms, and internal systems. Data from conversations on WhatsApp flows automatically to your management tools, eliminating manual entry. For advanced scenarios on the most used channel in Brazil with a 99% open rate, the API allows you to build custom automations that trigger actions across multiple systems simultaneously. Comprehensive documentation and dedicated support are available.
How long does it take to set up the AI Chatbot for WhatsApp?
The integration of the AI Chatbot for WhatsApp with WhatsApp takes approximately 15 minutes for basic setup. The specific process involves scanning a QR code or connecting via API Business, setting up an automatic greeting, and configuring distribution among agents. Advanced features such as conditional automations based on user behavior on WhatsApp and integrations with CRM may take 1 to 3 days of refinement. The platform includes a visual setup assistant specific to WhatsApp and technical support that accompanies the entire implementation, ensuring the integration works correctly from day one.
Are conversations via the AI Chatbot for WhatsApp protected and compliant with LGPD?
Yes, all communication processed by the AI Chatbot for WhatsApp on WhatsApp is protected with end-to-end encryption, leveraging even the native security of WhatsApp. The Nexloo platform adds extra layers of protection with role-based access control, automated consent logging, and data deletion mechanisms as required by LGPD. Conversations on WhatsApp are stored in certified infrastructure with regular backups. Configurable retention policies allow you to define how long data from interactions on WhatsApp remains available.
What is the difference between the AI Chatbot for WhatsApp and conventional chatbots?
For automation on WhatsApp, traditional chatbots follow fixed menus that frustrate users accustomed to natural conversations. The AI Chatbot for WhatsApp employs generative AI that interprets open messages on WhatsApp, maintains context between interactions, and generates personalized responses, leveraging the most used channel in Brazil with a 99% open rate. The AI evolves with each real conversation on WhatsApp, without the need for manual reprogramming.
How long until I see results using the AI Chatbot for WhatsApp?
After setting up the AI Chatbot for WhatsApp connected to WhatsApp, the first results are immediate: response time drops drastically and no message goes unattended. In 1 to 2 weeks, metrics such as conversion rate and customer satisfaction on WhatsApp begin to reflect improvement. The full impact on revenue and operational efficiency consolidates in 3 to 4 weeks, during which automations are calibrated and the team is fully adapted to the new workflow via the platform.
Last step
Where is your bot loses the conversation
A short conversation to map at which step of your current flow people most often drop off.
- No credit card
- Set up in 5 minutes
- Cancel whenever you like
Request your free assessment
No commitment. One conversation to map where your operation is losing sales.
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