3x
More efficiency in recruitment and internal communication
WhatsApp Multiple Users for HR automates repetitive processes to optimize HR workflows without manual effort.
WhatsApp Multiple Users for HR: Candidate, Onboarding, and HR Tasks in Separate Queues
Recruitment, onboarding, and HR tasks arrive at the same number but need different responses. The queue separates them before anyone picks up the device.
Our Clients Companies that trust the operation
+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
O que é WhatsApp Múltiplos Usuários para RH
The WhatsApp Multiple Users for HR from Nexloo allows multiple agents to use the same WhatsApp number simultaneously, specifically focused on recruitment and internal communication. Automate HR processes that consume hours of the team and transform slow and disorganized selection processes into efficient and scalable operations.
Recruitment and internal communication processes require consistency, speed, and continuous monitoring. The Nexloo platform delivers intelligent automation that allows you to optimize HR processes without increasing headcount or sacrificing service quality.
Results
Benefícios do WhatsApp Múltiplos Usuários para RH
What changes in HR when candidates, hiring, and personnel routines have their own queue and records.
70%
Reduction of operational tasks
Eliminate manual activities related to recruitment and internal communication and free your team for strategic tasks.
24/7
Continuous HR operation
Recruitment and internal communication processes operate continuously, capturing opportunities outside of business hours.
50%
Fewer operational errors
Intelligent automation reduces human errors in recruitment and internal communication processes and standardizes operations.
Features
Funcionalidades do WhatsApp Múltiplos Usuários para RH
Recursos projetados para transformar o atendimento no segmento de rh.
Multiple agents on one number
The entire team operates under the same WhatsApp number without conflicts, with individual identification for each operator.
Automatic conversation distribution
New messages are distributed among available agents following capacity and specialty rules.
Unified conversation history
Any agent can access the complete customer history, ensuring continuity even during transfers.
Real-time supervision dashboard
Managers monitor volume, response time, and individual performance of each agent on the dashboard.
Shared quick replies
A bank of ready responses accessible to the entire team to expedite recurring support without losing personalization.
Internal notes between agents
Add private notes in conversations to contextualize colleagues before transfers or escalations.
One number, as many agents as needed
The whole team works on the same WhatsApp number, each person with their own login and registration. No phones on the desk and no limit on connected devices.
Distribution by queue, department, or portfolio
Rotation among those available, forwarding by subject or returning to the agent who already spoke with that client. The rule is yours, and it runs without anyone filtering.
Prevention against duplicate service
When someone takes over the conversation, it leaves the queue of others. Two people responding to the same customer with different information becomes impossible.
Transfer with the history included
Transferring the conversation to another department carries everything that has been said, including internal notes. The client does not need to start explaining again with each transfer.
Internal notes invisible to the client
The team communicates within the support system, tagging colleagues, without opening a second tool and without the risk of the observation leaking to the customer.
Real-time supervision
The manager monitors ongoing conversations, adds an internal note when they need to correct the course, and takes over the service if necessary.
Business hours by queue
Outside of business hours, each queue responds differently: out-of-office message, referral to on-call, or scheduling a return. Configured once.
Tags and attributes by conversation
Subject tags, priority, and stage, plus custom fields like Tax ID or contract number. This is what makes the filter and report exist later.
Stalled conversation alert
Conversations without response for longer than the limit you set appear marked for the manager, before the client inquires.
Comece a usar WhatsApp Múltiplos Usuários para RH
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Segments
Para quem é o WhatsApp Múltiplos Usuários para RH
The HR structures that benefit the most from a shared number.
Companies with high HR demand
SMEs with 50+ interactions/day
Slow and disorganized selection processes lead to loss of productivity and below-expectation results.
Teams that need to scale recruitment and internal communication
Teams of 5-30 employees
Manual recruitment and internal communication processes do not scale as the business grows.
Operations that require 24/7 recruitment and internal communication
Companies with off-hours support
Clients expect immediate responses, but the team only works during business hours.
Sales teams with split accounts
Starting from 3 users
They need the known client to return to their original representative, without two salespeople competing for the same conversation.
Receptions and scheduling centers
Starting from 3 users
They receive scheduling, rescheduling, and confirmations on the same number and need urgency to not fall behind routine.
Support with service levels
Starting from 3 users
They escalate tickets between levels and cannot lose the context of what has already been attempted in the handoff.
Operations with service audit
Starting from 3 users
They need to know who said what and when, with a record that survives the departure of the person who assisted.
Deals with on-call and schedule
Starting from 3 users
They rotate the team in shifts and need the conversation to follow the responsible person, not the device.
Companies with distinct departments
Starting from 3 users
Handles fiscal, commercial, and financial inquiries through the same number and requires separate queues by topic.
Networks with multiple locations
Starting from 3 users
They want to standardize brand service without giving up central control over deadlines and quality.
Seasonal high volume operations
Starting from 3 users
They have peaks concentrated on specific dates that a single device cannot handle.
Remote or distributed teams
Starting from 3 users
They need anyone, from anywhere, to see the same queue and the same history.
What sets us apart
Por que escolher Nexloo para RH
What's included in the plan for those who manage people processes via WhatsApp.
Single number for the entire team
Clients communicate with just one number, avoiding confusion with personal contacts of salespeople or agents.
No need for extra devices
Works 100% in the cloud via browser, without requiring multiple phones or additional SIM cards.
Seamless transfer between agents
Transfer conversations between agents without the client noticing the switch, maintaining complete context.
Integrated with the complete Nexloo platform
Combine WhatsApp multi-agents with CRM, AI chatbot, and bulk messaging in the same tool.
Ecosystem
Integrations that simply work.
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
- Parceiro OficialMeta
- Zapier
- HubSpot
- Salesforce
- RD Station
- Pipedrive
- API REST
Where the lead comes from, and where the team works after
- Mais pedidaMeta Ads
- Google Ads
- Meta Lead Forms
- Google Sheets
- Google Calendar
- Shopify
- Slack
What's changing
Silence from HR is also an answer.
Candidate without feedback doesn't disappear in silence: they report. And a selection process without records turns into the same question asked twice to the same candidate, by two people from the same team.
In practice
How HR conducts without losing anyone along the way
Recruitment, hiring, and HR routines arrive at the same number and require very different responses. The queue separates the three before anyone opens the device.
The contact is classified
Application, vacancy inquiry, and internal request fall into the same inbox, each with its own tagging.
Each front has someone who responds.
Recruitment, hiring, and HR have their own queues — the urgency of one doesn't lag behind the routine of the other.
The process is recorded
Stage, evaluation, and combined documents stay in the person's contact, not in a conversation that only one analyst read.
The follow-up is automatic
Candidate stuck at a stage and pending document returns to the queue on the agreed date, without relying on someone to remember.
FAQ
Before opening the channel do RH.
The most common questions about candidate screening, stage recording, and conversation privacy.
How does WhatsApp Multiple Users for HR work in practice?
The WhatsApp Multiple Users for HR from Nexloo allows multiple agents to use the same WhatsApp number simultaneously, specifically optimized for recruitment and internal communication processes. Once activated, the system automates recruitment and internal communication tasks that previously consumed hours of the team. Leads and interactions are processed automatically following configurable rules, while the team only receives cases that truly require human attention. Real-time reports allow tracking of recruitment and internal communication metrics and identifying continuous improvement points.
Does WhatsApp Multiple Users for HR offer a free trial period?
Yes, Nexloo offers a 7-day complete trial of WhatsApp Multiple Users for HR so that teams can validate the automation of recruitment and internal communication in the real scenario of the company. During this period, it is possible to activate HR flows, measure impact on productivity, and assess whether the solution meets your needs to optimize HR processes. We do not require a credit card or contract for the trial. After the evaluation, we have plans that scale with the growth of the operation, charging proportionally to the actual use of the platform in recruitment and internal communication processes.
Does WhatsApp Multiple Users for HR integrate with other company tools?
Absolutely. WhatsApp Multiple Users for HR is designed to connect with diverse business ecosystems that support recruitment and internal communication processes. Native integrations via Zapier cover hundreds of popular applications. For internal systems, webhooks allow bidirectional communication with ERPs, HR platforms, and proprietary databases. The documented RESTful API enables complex automations between WhatsApp Multiple Users for HR and any system that supports HTTP, expanding possibilities to optimize HR processes in an integrated manner. All configurations come with technical support included in the plan.
How long does it take to set up WhatsApp Multiple Users for HR?
The initial setup of WhatsApp Multiple Users for HR takes between 10 and 30 minutes for basic activation of recruitment and internal communication flows. Connecting channels, defining distribution rules, and personalizing HR messages are guided steps by the setup assistant. For advanced automations of recruitment and internal communication with conditional rules and external integrations, the complete process can take from 1 to 5 days depending on operational complexity. Ready templates for recruitment and internal communication processes are available and can be activated with one click to speed up implementation.
Does WhatsApp Multiple Users for HR ensure data security in recruitment and internal communication processes?
Completely. Security is a priority in WhatsApp Multiple Users for HR, especially in recruitment and internal communication flows that handle sensitive information. The platform operates in compliance with LGPD, using encryption for all data traffic. Configurable permissions control who accesses each type of information in HR processes. Native consent, opt-out, and right to be forgotten mechanisms simplify regulatory compliance. Audit logs record every action for complete traceability in your company's recruitment and internal communication operations.
What is the difference between WhatsApp Multiple Users for HR and alternative solutions?
In recruitment and internal communication processes, alternatives use unofficial WhatsApp Web risking the loss of the number. WhatsApp Multiple Users for HR ensures stability with authorized infrastructure, adding intelligent distribution of HR conversations among agents, specific metrics for recruitment and internal communication, priority queues, and native integration with tools to optimize HR processes. It is not basic shared access; it is professional management of recruitment and internal communication via WhatsApp.
How soon will I see results using WhatsApp Multiple Users for HR?
The first results from WhatsApp Multiple Users for HR in recruitment and internal communication processes are noticed within the first 24 to 48 hours of operation. The immediate reduction of manual tasks and the increase in speed of recruitment and internal communication are the quickest gains. Results in indicators such as conversion, satisfaction, and productivity consolidate between the second and fourth week of use, when automations are optimized and the team has internalized the new processes. Companies with a higher volume of interactions tend to notice the return more quickly.
Last step
Where your HR loses candidate
A short conversation to map how many applications and pending items in your process go unanswered today.
- No credit card
- Set up in 5 minutes
- Cancel whenever you like
Request your free assessment
No commitment. One conversation to map where your operation is losing sales.
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