99%
Open Rate in Website Chat
AI Chatbot for Website Chat leverages capturing visitors at the moment of highest purchase intent to ensure your messages are read.
AI Chatbot for Website Chat: Replace Contact Forms with Conversation
The form collects the same data as a four-question flow—except the flow responds back and schedules the meeting at the end.
Our Clients Companies that trust the operation
+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
O que é Chatbot de IA para Chat de Site
The AI Chatbot for Website Chat from Nexloo automates conversations with artificial intelligence that understands context and responds naturally, natively integrated with Website Chat. Take advantage of capturing visitors at the moment of highest purchase intent with professional automation and organized support through the Nexloo platform.
Website Chat is a strategic channel for companies seeking proximity to customers. With the AI Chatbot for Website Chat, transform conversations in Website Chat into business opportunities with quick responses, intelligent automation, and complete visibility of each interaction.
Results
Benefícios do Chatbot de IA para Chat de Site
What changes when the visitor is assisted in the session instead of entering a callback queue.
3x
More Conversions through the Channel
Engage leads directly in Website Chat where they are already engaged, increasing response rates.
24/7
Active Presence in Website Chat
Automatically respond in Website Chat at any time, without letting opportunities slip away.
60%
Reduced Response Time
Automation in Website Chat resolves simple issues instantly, freeing up agents for complex cases.
Features
Funcionalidades do Chatbot de IA para Chat de Site
Recursos projetados para transformar o atendimento no segmento de chat de site.
Conversational AI with Context
Understands open questions, maintains context between messages, and responds naturally and personally.
Hybrid Flows AI + Human
Intelligent transfer to agents when the chatbot identifies the need for human intervention.
Knowledge Base Training
Feed the chatbot with documents, FAQs, and manuals for accurate responses about your business.
Real-Time Sentiment Analysis
Detects frustration or urgency in messages and prioritizes human support when necessary.
Visual Flow Builder
Create complex conversational flows with a drag-and-drop interface, no programming knowledge required.
Advanced Conditional Logic
Create branches based on user responses, time, source channel, or data from the integrated CRM.
Understands who writes outside the script
The customer doesn't type "1". They write "I wanted to exchange the wrong product". The chatbot reads the sentence, identifies the intent, and responds — instead of repeating the menu until the person gives up.
Flow builder without coding
You design the path by dragging blocks: question, condition, action, closure. What requires code is the exception, not the rule — and those handling customer service can manage it themselves.
Flow and AI in the same service
The step that requires precision — collecting the ID number, confirming the amount — runs as a deterministic flow. The rest, which is conversation, operates with AI. Neither one does the other's job.
Buttons, lists, and menus when they help
Choosing between three time slots is faster by tapping a button than typing. The chatbot alternates between free text and clickable components as the step progresses, and does not force the person into a single format.
Collects and validates data during the conversation
Social Security number, ZIP code, email, and license plate are checked as soon as the person types them. Incorrect data is flagged right there, not three steps later when they’ve already lost patience.
Check your systems in real time
Order status, balance, protocol, or schedule availability come through integration — the chatbot responds with the current data, not with a standard text that was already there.
Escape word always available
At any point in the flow, "I want to talk to someone" interrupts and calls a person. A chatbot that traps the customer in a maze does not save support: it creates complaints.
Recognizes frustration and passes it on
Repetition of the same question, messages in all caps, and insults are signs that the automation is no longer helping. The chatbot ends the flow and escalates before it gets worse.
One flow per channel, or the same in all
The path can change depending on the channel — a form fits on the website, audio fits on WhatsApp — or it can be exactly the same. It's your decision, not a limitation of the tool.
Comece a usar Chatbot de IA para Chat de Site
Peça um diagnóstico gratuito e descubra como o Chatbot de IA pode transformar seu atendimento.
Segments
Para quem é o Chatbot de IA para Chat de Site
The websites and operations that benefit the most from an AI chatbot.
Empresas com presença forte no Chat de Site
Negócios com 100+ mensagens/dia
High volume of messages in Website Chat without automation causes delays and loss of leads.
Marcas que vendem via Chat de Site
E-commerces e serviços digitais
Potential customers in Website Chat abandon when they do not receive a quick response.
Equipes de suporte via Chat de Site
Times de 3-20 atendentes
Agents cannot manage the volume of tickets in Website Chat manually.
Screening and routing of service
Starting from 3 users
They need to identify the topic and sector before assigning a person — currently, this is done by a human reading the first message.
Repetitive scheduling and confirmation
Starting from 3 users
They repeat the same dialogue dozens of times a day: which service, which day, which time, confirm.
Status inquiry and second copy
Starting from 3 users
They receive the same order all the time, and the response already exists in a system that the customer does not access.
Lead Generation and Qualification
Starting from 3 users
They need to collect the same four pieces of information from every lead before the sales team enters the conversation.
Post-sale, exchanges and returns
Starting from 3 users
Leads a process with fixed steps — note, reason, photo, deadline — that repeats the same in all cases.
Standardized billing and negotiation
Starting from 3 users
Always provides the same agreement conditions, within a written policy that doesn't change with each conversation.
Recruitment and hiring
Starting from 3 users
They perform the same requirements screening and document collection throughout the selection process.
Health, education, and services with reception
Starting from 3 users
You have a reception that spends the day answering questions about hours, address, fees, and necessary documents.
Product support and onboarding
Starting from 3 users
Guide every new customer through the same initial steps, and answer the same list of setup questions.
What sets us apart
Por que escolher Nexloo para Chat de Site
What's included in the plan for those who chat on the website.
Next-Generation Generative AI
Advanced technology that goes beyond fixed responses, understanding nuances and generating contextual replies.
Continuous Learning and Improvement
The chatbot improves with each conversation, identifying patterns and refining responses automatically.
Quick Setup without Programming
Set up the chatbot visually with an intuitive interface, no technical knowledge required.
Native Integration with Human Support
Seamless transition between chatbot and agent when necessary, without losing the context of the conversation.
Ecosystem
Integrations that simply work.
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
- Parceiro OficialMeta
- Zapier
- HubSpot
- Salesforce
- RD Station
- Pipedrive
- API REST
Where the lead comes from, and where the team works after
- Mais pedidaMeta Ads
- Google Ads
- Meta Lead Forms
- Google Sheets
- Google Calendar
- Shopify
- Slack
What's changing
Form submitted It's a postponed conversation.
The visitor who opens the pricing page is at the highest point of intent throughout the journey. A form that promises a response within one business day wastes exactly that moment.
In practice
How the chatbot exchanges the form for a conversation
The form collects the same data that a four-question flow collects — with the difference that the flow responds back and schedules the meeting at the end.
Enters with a line of code
The widget is installed with a snippet of script, without a plugin and without relying on the tech team for each adjustment.
Answers knowing the page
Those on the pricing page receive price answers; those in the technical material get technical responses.
Collect what the form gathered
Size, need, and deadline enter in short, validated steps — and become fields of the contact.
Schedule the meeting at the end of the flow
The appointment is chosen in the conversation and goes into the specialist's schedule with the history attached.
FAQ
Before switching your form.
The most common questions about installation, page performance, qualification, and scheduling.
How does the AI Chatbot for Website Chat work in practice?
The AI Chatbot for Website Chat from Nexloo integrates directly with Website Chat to automate conversations with artificial intelligence that understands context and responds naturally. The connection is made via the official API, leveraging the capture of visitors at the moment of highest purchase intent. After the initial setup, all messages received in Website Chat are processed by the Nexloo platform, allowing automation, distribution among agents, and intelligent responses. The customer experience remains native to Website Chat, without external redirects.
Can I test the AI Chatbot for Website Chat for free?
Yes, we offer a 7-day free trial with all features of the AI Chatbot for Website Chat enabled. The integration with Website Chat is activated in minutes during the trial, allowing you to receive and respond to real messages through the channel. We do not require a credit card to start. The evaluation period is sufficient to prove the benefits of automating Website Chat with the platform. After the trial, affordable plans scale according to the volume of messages processed by Website Chat monthly, with no surprises in billing.
Does the AI Chatbot for Website Chat integrate with my other systems?
Yes, the AI Chatbot for Website Chat was built to work within existing ecosystems. The integration with Website Chat is just the starting point: via Zapier, webhooks, or RESTful API, connect also CRM, ERP, e-commerce platforms, and internal systems. Data from conversations in Website Chat flows automatically to your management tools, eliminating manual entry. For advanced scenarios of capturing visitors at the moment of highest purchase intent, the API allows building custom automations that trigger actions across multiple systems simultaneously. Complete documentation and dedicated support are available.
How long does it take to set up the AI Chatbot for Website Chat?
The integration of the AI Chatbot for Website Chat with Website Chat is completed in approximately 15 minutes for basic setup. The specific process involves copying a JavaScript snippet to your site, customizing colors and widget position, and defining opening triggers. Advanced functionalities such as conditional automations based on user behavior in Website Chat and CRM integrations may take 1 to 3 days of refinement. The platform includes a visual setup assistant specific to Website Chat and technical support that accompanies the entire implementation, ensuring the integration works correctly from day one.
Are conversations via the AI Chatbot for Website Chat protected and compliant with LGPD?
Yes, all communication processed by the AI Chatbot for Website Chat in Website Chat is protected with end-to-end encryption, leveraging even the native security of Website Chat. The Nexloo platform adds extra layers of protection with role-based access control, automated consent logging, and data deletion mechanisms as required by LGPD. Conversations in Website Chat are stored in certified infrastructure with regular backups. Configurable retention policies allow you to define how long data from interactions via Website Chat remains available.
What is the difference between the AI Chatbot for Website Chat and conventional chatbots?
For automation in Website Chat, traditional chatbots follow fixed menus that frustrate users accustomed to natural conversations. The AI Chatbot for Website Chat employs generative AI that interprets open messages in Website Chat, maintains context between interactions, and generates personalized responses leveraging the capture of visitors at the moment of highest purchase intent. The AI evolves with each real conversation in Website Chat, without the need for manual reprogramming.
How long until I see results using the AI Chatbot for Website Chat?
After setting up the AI Chatbot for Website Chat connected to Website Chat, the first results are immediate: response time drops drastically and no message goes unattended. Within 1 to 2 weeks, metrics such as conversion rate and customer satisfaction in Website Chat begin to reflect improvement. The full impact on revenue and operational efficiency consolidates in 3 to 4 weeks, a period during which automations are calibrated and the team is fully adapted to the new workflow via the platform.
Last step
Where is your website postpones the conversation
A short conversation to gauge how many visitors your form leaves waiting for a business day.
- No credit card
- Set up in 5 minutes
- Cancel whenever you like
Request your free assessment
No commitment. One conversation to map where your operation is losing sales.
1
2