3x
Increased productivity in the automotive sector
Multiple Users WhatsApp for Dealerships eliminates repetitive manual tasks and allows your team to focus on selling vehicles efficiently.
Multiple User WhatsApp for Dealerships: ad leads with a defined responsible person
Weekend duty, leads from three portals, and a rotating team: no queues, whoever has the phone attends — and the interested party notices.
Our Clients Companies that trust the operation
+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
O que é WhatsApp Múltiplos Usuários para Concessionárias
The Multiple Users WhatsApp for Dealerships from Nexloo allows multiple agents to use the same WhatsApp number simultaneously, tailored to the specific needs of dealerships and resellers. With a solution developed for the automotive sector, your team automates lead management for test drives and proposals, focusing on what really matters: selling vehicles.
Companies in the automotive segment face unique communication and customer relationship challenges. The complete Nexloo service platform addresses these challenges with accessible technology, quick setup, and proven results from hundreds of dealerships and resellers across Brazil.
Results
Benefícios do WhatsApp Múltiplos Usuários para Concessionárias
What changes in the salon when the ad lead no longer waits for the person with the device.
80%
Reduced response time
Serve dealerships and resellers instantly at any time, leaving no message unanswered.
24/7
Total availability for dealerships and resellers
Automotive sector clients receive immediate responses even outside business hours.
45%
Increased customer satisfaction
Resolve inquiries and demands from dealerships and resellers quickly, improving the customer experience.
Features
Funcionalidades do WhatsApp Múltiplos Usuários para Concessionárias
Recursos projetados para transformar o atendimento no segmento de concessionárias.
Multiple agents on one number
The entire team serves through the same WhatsApp number without conflicts, with individual identification for each operator.
Automatic conversation distribution
New messages are distributed among available agents following capacity and specialty rules.
Unified conversation history
Any agent can access the complete customer history, ensuring continuity even during transfers.
Real-time supervision dashboard
Managers monitor volume, response time, and individual performance of each agent on the dashboard.
Shared quick responses
Bank of ready responses accessible to the entire team to expedite recurring service without losing personalization.
Internal notes between agents
Add private notes in conversations to contextualize colleagues before transfers or escalations.
One number, as many agents as needed
The whole team works on the same WhatsApp number, each person with their own login and registration. No phones on the desk and no limit on connected devices.
Distribution by queue, department, or portfolio
Rotation among those available, forwarding by subject or returning to the agent who already spoke with that client. The rule is yours, and it runs without anyone filtering.
Prevention against duplicate service
When someone takes over the conversation, it leaves the queue of others. Two people responding to the same customer with different information becomes impossible.
Transfer with the history included
Transferring the conversation to another department carries everything that has been said, including internal notes. The client does not need to start explaining again with each transfer.
Internal notes invisible to the client
The team communicates within the support system, tagging colleagues, without opening a second tool and without the risk of the observation leaking to the customer.
Real-time supervision
The manager monitors ongoing conversations, adds an internal note when they need to correct the course, and takes over the service if necessary.
Business hours by queue
Outside of business hours, each queue responds differently: out-of-office message, referral to on-call, or scheduling a return. Configured once.
Tags and attributes by conversation
Subject tags, priority, and stage, plus custom fields like Tax ID or contract number. This is what makes the filter and report exist later.
Stalled conversation alert
Conversations without response for longer than the limit you set appear marked for the manager, before the client inquires.
Comece a usar WhatsApp Múltiplos Usuários para Concessionárias
Peça um diagnóstico gratuito e descubra como o WhatsApp Múltiplos Usuários pode transformar seu atendimento.
Segments
Para quem é o WhatsApp Múltiplos Usuários para Concessionárias
The vehicle resale formats that benefit the most from a shared number.
concessionárias e revendas de pequeno porte
Equipes de 2-10 pessoas
Lack of organization in managing leads for test drives and proposals causes loss of opportunities and daily rework.
concessionárias e revendas em crescimento
Equipes de 10-50 pessoas
Increasing demand volume exceeds the team's capacity to sell vehicles with quality.
concessionárias e revendas com múltiplas unidades
Operações com 3+ locais
Standardizing service among branches and maintaining uniform quality is challenging without centralization.
Sales teams with split accounts
Starting from 3 users
They need the known client to return to their original representative, without two salespeople competing for the same conversation.
Receptions and scheduling centers
Starting from 3 users
They receive scheduling, rescheduling, and confirmations on the same number and need urgency to not fall behind routine.
Support with service levels
Starting from 3 users
They escalate tickets between levels and cannot lose the context of what has already been attempted in the handoff.
Operations with service audit
Starting from 3 users
They need to know who said what and when, with a record that survives the departure of the person who assisted.
Deals with on-call and schedule
Starting from 3 users
They rotate the team in shifts and need the conversation to follow the responsible person, not the device.
Companies with distinct departments
Starting from 3 users
Handles fiscal, commercial, and financial inquiries through the same number and requires separate queues by topic.
Networks with multiple locations
Starting from 3 users
They want to standardize brand service without giving up central control over deadlines and quality.
Seasonal high volume operations
Starting from 3 users
They have peaks concentrated on specific dates that a single device cannot handle.
Remote or distributed teams
Starting from 3 users
They need anyone, from anywhere, to see the same queue and the same history.
What sets us apart
Por que escolher Nexloo para Concessionárias
What's included in the plan for dealerships that serve via WhatsApp.
Single number for the entire team
Clients communicate with one number, avoiding confusion with personal contacts of sellers or agents.
No need for extra devices
Works 100% in the cloud via browser, without needing multiple phones or additional SIM cards.
Transparent transfer between agents
Pass conversations between agents without the client noticing the change, maintaining full context.
Integrated with the complete Nexloo platform
Combine multi-agent WhatsApp with CRM, AI chatbot, and mass messaging in the same tool.
Ecosystem
Integrations that simply work.
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
- Parceiro OficialMeta
- Zapier
- HubSpot
- Salesforce
- RD Station
- Pipedrive
- API REST
Where the lead comes from, and where the team works after
- Mais pedidaMeta Ads
- Google Ads
- Meta Lead Forms
- Google Sheets
- Google Calendar
- Shopify
- Slack
What's changing
Those who respond first. takes the test drive.
The interested party in a model sent messages to three dealerships in the same afternoon. The one that responds in ten minutes schedules the visit; the others receive silence. In a number that one person opens at a time, this becomes a lottery.
In practice
How the salon distributes the interested parties of the day
Weekend shift, leads from three portals, and a rotating team: no queue, whoever is on the phone handles it — and the interested party notices the improvisation.
The lead comes with the vehicle as well
The message goes into the queue with the marked source ad, not as a "hi" without context.
0km and used cars go different ways
The distribution separates the portfolios and returns the known interested party to the seller who has already assisted them.
The negotiation is recorded
Used evaluation, simulation sent, and agreed conditions stay in the contact, available for F&I.
The management sees the shift
Inactive leads, test drives scheduled, and open proposals appear on the dashboard, by seller.
FAQ
Before the next on call.
The most common questions about lead distribution, seller portfolios, and negotiation records.
How does Multiple Users WhatsApp for Dealerships work in practice?
The Multiple Users WhatsApp for Dealerships from Nexloo was specifically developed to meet the needs of the automotive sector. The solution allows multiple agents to use the same WhatsApp number simultaneously, tailored for dealerships and resellers. In practice, dealerships and resellers can set up the tool in minutes, connecting their service channels and customizing flows for managing leads for test drives and proposals. The system learns from interactions and becomes more efficient over time, allowing your team to focus on selling vehicles instead of repetitive operational tasks.
Does Multiple Users WhatsApp for Dealerships have a free plan for dealerships and resellers?
Yes, Nexloo offers a 7-day free trial with full access to Multiple Users WhatsApp for Dealerships for dealerships and resellers. Automotive sector professionals can set up the system, connect preferred channels, and test with real demands for managing leads for test drives and proposals without financial commitment. No payment information is required to get started. After the trial, flexible plans cater to everything from individual offices to networks with multiple units, scaling as needed. Our team supports dealerships and resellers throughout the evaluation, ensuring full utilization of the resources available for the sector.
How do I connect Multiple Users WhatsApp for Dealerships to the systems I already use?
Connecting Multiple Users WhatsApp for Dealerships with tools used by dealerships and resellers is done without the need for programming. Nexloo offers ready connectors via Zapier and webhooks for the most popular systems in the automotive sector, as well as a RESTful API for specific integrations. Automotive management, scheduling, financial, and marketing software can be integrated directly. For dealerships and resellers with proprietary systems, the API documentation allows technical teams to create custom connections. Our technical support assists with each integration at no additional cost.
How long does it take to set up Multiple Users WhatsApp for Dealerships?
The initial setup of Multiple Users WhatsApp for Dealerships for dealerships and resellers takes between 10 and 30 minutes for the basic version. The process includes creating an account, connecting communication channels, and customizing automated messages for the automotive sector. Advanced features such as complex automations and integrations with specific systems for dealerships and resellers may take 1 to 3 days for complete setup. Nexloo provides pre-configured templates for the automotive sector that significantly speed up the initial setup and reduce the learning curve.
Is Multiple Users WhatsApp for Dealerships safe for customer data in the automotive sector?
Absolutely. Multiple Users WhatsApp for Dealerships meets specific security requirements for dealerships and resellers, operating in full compliance with LGPD. Communications are protected by encryption at all stages. Granular access control allows defining which employees can view sensitive customer data in the automotive sector. Features such as automatic consent, opt-out, and data deletion meet regulatory obligations without operational effort. Servers with international certifications provide additional protection for information handled by dealerships and resellers.
What is the difference between Multiple Users WhatsApp for Dealerships and alternative solutions?
For dealerships and resellers, alternatives typically use unofficial WhatsApp Web or extensions that risk banning. Multiple Users WhatsApp for Dealerships operates via authorized infrastructure with professional features developed for the automotive sector: intelligent distribution among agents specialized in managing leads for test drives and proposals, individual performance metrics, configurable queues by demand type, and integration with tools already used by dealerships and resellers. It's professional WhatsApp management, not just shared access.
How soon will I see results using Multiple Users WhatsApp for Dealerships?
Initial results with Multiple Users WhatsApp for Dealerships are visible within the first 48 hours, especially in response speed and organization of service for dealerships and resellers. Productivity metrics and reduction of manual tasks appear in the first week of active use. Impact on revenue and customer retention in the automotive sector typically consolidates between 2 and 4 weeks, as the team masters the tool and automations are refined. Positive ROI is often achieved within the first month for operations with a regular volume of interactions.
Last step
Where is your salon loses buyer
A short conversation to map how many ad leads go cold before anyone responds in your operation.
- No credit card
- Set up in 5 minutes
- Cancel whenever you like
Request your free assessment
No commitment. One conversation to map where your operation is losing sales.
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