3x
Increased productivity in the automotive sector
AI Chatbot for Dealerships eliminates repetitive manual tasks and allows your team to focus on selling vehicles efficiently.
AI Chatbot for Dealerships: Used Car Info Filled Before the Salesperson
Trade-in, down payment, and term are always the same three questions. Asking them manually on weekends is what cools leads down on Sunday.
Our Clients Companies that trust the operation
+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
O que é Chatbot de IA para Concessionárias
The AI Chatbot for Dealerships from Nexloo automates conversations with artificial intelligence that understands context and responds naturally, tailored to the specific needs of dealerships and resellers. With a solution developed for the automotive sector, your team automates lead management for test drives and proposals and focuses on what really matters: selling vehicles.
Companies in the automotive segment face unique communication and customer relationship challenges. The complete customer service platform Nexloo addresses these challenges with accessible technology, quick setup, and proven results from hundreds of dealerships and resellers across Brazil.
Results
Benefícios do Chatbot de IA para Concessionárias
What changes in the salon when the lead's information is no longer filled out by hand.
80%
Reduced response time
Serve dealerships and resellers instantly at any time, leaving no message unanswered.
24/7
Total availability for dealerships and resellers
Customers in the automotive sector receive immediate responses even outside of business hours.
45%
Increased customer satisfaction
Resolve inquiries and demands from dealerships and resellers quickly, enhancing the customer experience.
Features
Funcionalidades do Chatbot de IA para Concessionárias
Recursos projetados para transformar o atendimento no segmento de concessionárias.
Conversational AI with context
Understands open questions, maintains context between messages, and responds naturally and personally.
Hybrid flows AI + human
Intelligent transfer to agents when the chatbot identifies the need for human intervention.
Knowledge-based training
Feed the chatbot with documents, FAQs, and manuals for accurate responses about your business.
Real-time sentiment analysis
Detects frustration or urgency in messages and prioritizes human service when necessary.
Visual flow builder
Create complex conversational flows with a drag-and-drop interface, no programming knowledge required.
Advanced conditional logic
Create branches based on user responses, time, source channel, or integrated CRM data.
Understands who writes outside the script
The customer doesn't type "1". They write "I wanted to exchange the wrong product". The chatbot reads the sentence, identifies the intent, and responds — instead of repeating the menu until the person gives up.
Flow builder without coding
You design the path by dragging blocks: question, condition, action, closure. What requires code is the exception, not the rule — and those handling customer service can manage it themselves.
Flow and AI in the same service
The step that requires precision — collecting the ID number, confirming the amount — runs as a deterministic flow. The rest, which is conversation, operates with AI. Neither one does the other's job.
Buttons, lists, and menus when they help
Choosing between three time slots is faster by tapping a button than typing. The chatbot alternates between free text and clickable components as the step progresses, and does not force the person into a single format.
Collects and validates data during the conversation
Social Security number, ZIP code, email, and license plate are checked as soon as the person types them. Incorrect data is flagged right there, not three steps later when they’ve already lost patience.
Check your systems in real time
Order status, balance, protocol, or schedule availability come through integration — the chatbot responds with the current data, not with a standard text that was already there.
Escape word always available
At any point in the flow, "I want to talk to someone" interrupts and calls a person. A chatbot that traps the customer in a maze does not save support: it creates complaints.
Recognizes frustration and passes it on
Repetition of the same question, messages in all caps, and insults are signs that the automation is no longer helping. The chatbot ends the flow and escalates before it gets worse.
One flow per channel, or the same in all
The path can change depending on the channel — a form fits on the website, audio fits on WhatsApp — or it can be exactly the same. It's your decision, not a limitation of the tool.
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Segments
Para quem é o Chatbot de IA para Concessionárias
The vehicle resale formats that benefit the most from an AI chatbot.
concessionárias e revendas de pequeno porte
Equipes de 2-10 pessoas
Lack of organization in lead management for test drives and proposals causes lost opportunities and daily rework.
concessionárias e revendas em crescimento
Equipes de 10-50 pessoas
Increasing demand volume exceeds the team's capacity to sell vehicles with quality.
concessionárias e revendas com múltiplas unidades
Operações com 3+ locais
Standardizing service across branches and maintaining uniform quality is challenging without centralization.
Screening and routing of service
Starting from 3 users
They need to identify the topic and sector before assigning a person — currently, this is done by a human reading the first message.
Repetitive scheduling and confirmation
Starting from 3 users
They repeat the same dialogue dozens of times a day: which service, which day, which time, confirm.
Status inquiry and second copy
Starting from 3 users
They receive the same order all the time, and the response already exists in a system that the customer does not access.
Lead Generation and Qualification
Starting from 3 users
They need to collect the same four pieces of information from every lead before the sales team enters the conversation.
Post-sale, exchanges and returns
Starting from 3 users
Leads a process with fixed steps — note, reason, photo, deadline — that repeats the same in all cases.
Standardized billing and negotiation
Starting from 3 users
Always provides the same agreement conditions, within a written policy that doesn't change with each conversation.
Recruitment and hiring
Starting from 3 users
They perform the same requirements screening and document collection throughout the selection process.
Health, education, and services with reception
Starting from 3 users
You have a reception that spends the day answering questions about hours, address, fees, and necessary documents.
Product support and onboarding
Starting from 3 users
Guide every new customer through the same initial steps, and answer the same list of setup questions.
What sets us apart
Por que escolher Nexloo para Concessionárias
What's included in the plan for dealerships that automate first contact.
State-of-the-art generative AI
Advanced technology that goes beyond fixed responses, understanding nuances and generating contextual replies.
Continuous learning and improvement
The chatbot improves with each conversation, identifying patterns and refining responses automatically.
Quick setup without programming
Set up the chatbot visually with an intuitive interface, no technical knowledge needed.
Native integration with human service
Seamless transition between chatbot and agent when necessary, without losing the conversation context.
Ecosystem
Integrations that simply work.
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
- Parceiro OficialMeta
- Zapier
- HubSpot
- Salesforce
- RD Station
- Pipedrive
- API REST
Where the lead comes from, and where the team works after
- Mais pedidaMeta Ads
- Google Ads
- Meta Lead Forms
- Google Sheets
- Google Calendar
- Shopify
- Slack
What's changing
The same record, in every ad lead.
Used in the exchange, available entry and desired deadline are always the same three questions. Asking them manually on the weekend, with the salon full, is what makes the lead cool off on Sunday.
In practice
How the flow fills the form before the seller
The buyer wants to know if it's available, how much it costs, and when they can see it. The three answers exist in your system — and the three questions on the form are always the same.
Confirms the vehicle of the ad
Model, version, color, and price come out of your inventory, without promising a car that has already been sold.
Collect used, entry, and deadline
The three fields are entered in short steps, with validation — and the evaluation range of the used one is calculated.
Simulate financing
Down payment and installment are calculated in the conversation, with the current conditions.
Schedule the test drive
The appointment is added to the on-duty seller's schedule, with the vehicle and the form attached.
FAQ
Before the next weekend.
The most common questions about integrated inventory, used evaluation, simulation, and test drives.
How does the AI Chatbot for Dealerships work in practice?
The AI Chatbot for Dealerships from Nexloo was developed specifically to meet the needs of the automotive sector. The solution automates conversations with artificial intelligence that understands context and responds naturally, tailored for dealerships and resellers. In practice, dealerships and resellers set up the tool in minutes, connecting their service channels and customizing flows for lead management for test drives and proposals. The system learns from interactions and becomes more efficient over time, allowing your team to focus on selling vehicles instead of repetitive operational tasks.
Does the AI Chatbot for Dealerships have a free plan for dealerships and resellers?
Yes, Nexloo offers a 7-day free trial with full access to the AI Chatbot for Dealerships for dealerships and resellers. Professionals in the automotive sector can set up the system, connect preferred channels, and test with real demands for lead management for test drives and proposals without financial commitment. No payment data is required to get started. After trying, flexible plans cater to everything from individual offices to networks with multiple units, scaling as needed. Our team supports dealerships and resellers throughout the evaluation, ensuring full utilization of the available resources for the sector.
How to connect the AI Chatbot for Dealerships to the systems I already use?
Connecting the AI Chatbot for Dealerships with tools used by dealerships and resellers is done without the need for programming. Nexloo offers ready-made connectors via Zapier and webhooks for the most popular systems in the automotive sector, as well as a RESTful API for specific integrations. Automotive management, scheduling, financial, and marketing software can be integrated directly. For dealerships and resellers with proprietary systems, the API documentation allows technical teams to create custom connections. Our technical support assists with each integration at no additional cost.
How long does it take to set up the AI Chatbot for Dealerships?
The initial setup of the AI Chatbot for Dealerships for dealerships and resellers takes between 10 and 30 minutes for the basic version. The process includes creating an account, connecting communication channels, and customizing automatic messages for the automotive sector. Advanced features such as complex automations and integrations with specific systems for dealerships and resellers may take 1 to 3 days for complete setup. Nexloo provides pre-configured templates for the automotive sector that significantly speed up the initial setup and reduce the learning curve.
Is the AI Chatbot for Dealerships safe for customer data in the automotive sector?
Absolutely. The AI Chatbot for Dealerships meets specific security requirements for dealerships and resellers, operating in full compliance with LGPD. Communications are protected by encryption at all stages. Granular access control allows defining which employees can view sensitive customer data in the automotive sector. Features such as automatic consent, opt-out, and data deletion meet regulatory obligations without operational effort. Servers with international certifications provide additional protection for information handled by dealerships and resellers.
What is the difference between the AI Chatbot for Dealerships and conventional chatbots?
Traditional chatbots use fixed decision trees, limiting themselves to scenarios predicted in the configuration. The AI Chatbot for Dealerships employs generative AI that understands natural language from customers in the automotive sector, interprets inquiries about lead management for test drives and proposals, and generates contextual responses specific to dealerships and resellers. The AI learns from each real interaction of dealerships and resellers, becoming more accurate continuously without constant manual updates.
How long until I see results using the AI Chatbot for Dealerships?
Initial results with the AI Chatbot for Dealerships are visible within the first 48 hours, especially in response speed and organization of service for dealerships and resellers. Productivity metrics and reduction of manual tasks appear in the first week of active use. Impact on revenue and customer retention in the automotive sector typically consolidates between 2 and 4 weeks, as the team masters the tool and automations are refined. Positive ROI is often achieved within the first month for operations with regular interaction volume.
Last step
Where is your salon loses the Sunday
A short conversation to gauge how many weekend leads go unrecorded and without follow-up.
- No credit card
- Set up in 5 minutes
- Cancel whenever you like
Request your free assessment
No commitment. One conversation to map where your operation is losing sales.
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