3x
More efficiency in customer service
Mass WhatsApp Blaster for Support automates repetitive processes to resolve tickets quickly without manual effort.
Bulk WhatsApp Notifier for Support: Alerting Early Costs Less Than Responding Later
Most peak times in a call center are predictable: scheduled maintenance, policy changes, known instabilities. Alerting early is cheaper than responding later.
Our Clients Companies that trust the operation
+180k
Messages and media exchanged every day
+1,200
Companies that trust our solutions
+40k
Automations built on our platform
O que é Disparador de WhatsApp em Massa para Suporte
The Mass WhatsApp Blaster for Support from Nexloo sends bulk messages via WhatsApp Business API securely and scalably, specifically focusing on customer service. Automate support processes that consume hours of your team's time and transform high response times and accumulated tickets into an efficient and scalable operation.
Customer service processes require consistency, speed, and continuous monitoring. The Nexloo platform delivers intelligent automation that allows you to resolve tickets quickly without increasing headcount or sacrificing service quality.
Results
Benefícios do Disparador de WhatsApp em Massa para Suporte
What changes in the center when the client is notified before the impact.
70%
Reduction of operational tasks
Eliminate manual activities related to customer service and free your team for strategic tasks.
24/7
Continuous support operation
Customer service processes run uninterrupted, capturing opportunities outside of business hours.
50%
Fewer operational errors
Intelligent automation reduces human errors in customer service processes and standardizes operations.
Features
Funcionalidades do Disparador de WhatsApp em Massa para Suporte
Recursos projetados para transformar o atendimento no segmento de suporte.
Segmented blasting by lists
Create segmented lists and send personalized messages to thousands of contacts simultaneously.
WhatsApp approved templates
Library of pre-approved messages by Meta to ensure delivery without the risk of banning.
Campaign scheduling
Schedule blasts for peak engagement times with a visual campaign calendar.
Delivery and read reports
Track delivery, read, and response rates of each campaign in real-time.
Segmented mass sending
Blast messages to thousands of contacts simultaneously with segmentation by tags, location, or behavior.
Advanced list segmentation
Create dynamic segments based on recent activity, funnel stage, or previous interactions with chatbots.
Sending via Meta's Official API
The campaign is sent from the verified company number, with an approved template. Sending from a cloned device is the quickest way to lose the number — and with it, the entire conversation history.
Behavioral and registration segmentation
The person who bought in the last ninety days, who opened the last campaign, who is at a certain stage of the funnel. The audience is built by rule, not by a copied spreadsheet.
Opt-out respected in all campaigns
Those who request not to receive exit all subsequent sends automatically. It's not a box someone needs to remember to check: it's the platform's default behavior.
Customization with contact data
Name, purchased product, expiration date, and amount are included in the text. The same campaign reaches each person differently, and the response rate reflects that difference.
Approval of the model before sending
The text goes through Meta's approval and the platform tracks the status. You find out that the model was rejected before the campaign, not in the middle of it.
Scheduling with time window
The campaign goes out on the day and time frame you set, respecting the contact's time zone. A commercial message at eleven at night is the fastest way to become a complaint.
Controlled sending rhythm
The delivery is spread out over time instead of being sent all at once. This protects the quality of the number and prevents the team from receiving a thousand responses in the same minute.
Test with sample before the entire base
Send to a small group, see the response rate and the content of the responses, and only then release the rest. A bad campaign for a hundred contacts is a lesson; for ten thousand, it's a crisis.
Delivery, Read, and Response Report
How many arrived, how many were read, and how many generated conversation. It's the third number that indicates if the campaign worked — the first two only show that it went out.
Comece a usar Disparador de WhatsApp em Massa para Suporte
Peça um diagnóstico gratuito e descubra como o Disparador de WhatsApp em Massa pode transformar seu atendimento.
Segments
Para quem é o Disparador de WhatsApp em Massa para Suporte
Support operations that benefit the most from targeted bulk sending.
Companies with high support demand
SMEs with 50+ interactions/day
High response times and accumulated tickets lead to productivity loss and below-expected results.
Teams that need to scale customer service
Teams of 5-30 employees
Manual customer service processes do not scale as the business grows.
Operations that require 24/7 customer service
Companies with off-hours support
Customers expect immediate responses, but the team only works during business hours.
Reactivation of inactive leads
Starting from 3 users
You have a large base of old clients that no one has contacted for months because calling them one by one is unfeasible.
Appointment reminder and confirmation
Starting from 3 users
Lose revenue due to absence and need to confirm dozens of appointments per day without occupying the reception.
Operational and status notice
Starting from 3 users
They need to inform about timelines, instability, or changes before the client finds out on their own and opens a ticket.
Seasonal campaign and commercial date
Starting from 3 users
They concentrate billing on a few dates and need to activate the entire base in a short window.
Billing and due date reminders
Starting from 3 users
They need to reach out to the entire overdue portfolio, not just the contracts that the team can call.
Renewal with known date
Starting from 3 users
Lose clients due to silence in the week of expiration, with a date that has been known for a year.
Segmented institutional communication
Starting from 3 users
They need to notify specific groups — a class, a block, a category — without sending to everyone.
Launch and class opening
Starting from 3 users
They depend on notifying the list at the exact moment of opening, with only a few hours of window.
Post-sales and satisfaction survey
Starting from 3 users
They want to hear from the customer after delivery, at scale, without hiring people just to ask.
What sets us apart
Por que escolher Nexloo para Suporte
What's included in the plan for those who communicate with an active database.
Official API with no ban risk
Blasts via Meta's authorized API ensure that your account will never be banned for mass sending.
Personalization at scale
Include variables such as name, company, and specific data in each message even in mass blasts.
Advanced contact segmentation
Filter recipients by tags, behavior, last contact date, and custom fields.
Automatic opt-out and compliance
Manage contact preferences automatically, respecting LGPD and WhatsApp policies.
Ecosystem
Integrations that simply work.
Connect Nexloo to the tools you already run on, without friction — more than 5,000 apps available to extend your support hub and automate the work around it
Where the conversation flows to
- Parceiro OficialMeta
- Zapier
- HubSpot
- Salesforce
- RD Station
- Pipedrive
- API REST
Where the lead comes from, and where the team works after
- Mais pedidaMeta Ads
- Google Ads
- Meta Lead Forms
- Google Sheets
- Google Calendar
- Shopify
- Slack
What's changing
A central lota because no one notified us.
Most of the peak in a support center is predictable: scheduled maintenance, policy changes, known instability. Notifying in advance is cheaper than responding afterward.
In practice
How the notice arrives before the problem
Proactive communication is the cheapest form of support available. What was missing was a channel capable of reaching the entire base in minutes.
The audience leaves the active base
Only those using the affected module receive — notifying those not impacted creates confusion, not reassurance.
The text tells you what to do
Time, expected duration, and what the client should expect. Vague notice generates more calls than silence.
The response goes to the queue
Those who respond with uncertainty fall into the support queue, already marked with the source alert.
The result becomes an indicator.
Tickets opened during the window, compared to previous maintenance without notice.
FAQ
Before notifying your database.
The most common questions about segmentation by module, timing, responses, and satisfaction surveys.
How does the Mass WhatsApp Blaster for Support work in practice?
The Mass WhatsApp Blaster for Support from Nexloo sends bulk messages via WhatsApp Business API securely and scalably, specifically optimized for customer service processes. When activated, the system automates customer service tasks that previously consumed hours of the team. Leads and interactions are processed automatically following configurable rules, while the team only receives cases that truly require human attention. Real-time reports allow tracking of customer service metrics and identifying continuous improvement points.
Does the Mass WhatsApp Blaster for Support offer a free trial period?
Yes, Nexloo offers a complete 7-day trial of the Mass WhatsApp Blaster for Support so that teams can validate customer service automation in the real scenario of the company. During this period, it is possible to activate support flows, measure impact on productivity, and assess whether the solution meets your needs for quickly resolving tickets. We do not require a credit card or contract for the trial. After the evaluation, we have plans that grow with the operation, charging proportionally to the actual use of the platform in customer service processes.
Does the Mass WhatsApp Blaster for Support integrate with other company tools?
Absolutely. The Mass WhatsApp Blaster for Support was designed to connect with diverse business ecosystems that support customer service processes. Native integrations via Zapier cover hundreds of popular applications. For internal systems, webhooks allow bidirectional communication with ERPs, support platforms, and proprietary databases. The documented RESTful API enables complex automations between the Mass WhatsApp Blaster for Support and any system that supports HTTP, expanding possibilities for quickly resolving tickets in an integrated manner. All configurations come with technical support included in the plan.
How long does it take to set up the Mass WhatsApp Blaster for Support?
The initial setup of the Mass WhatsApp Blaster for Support takes between 10 and 30 minutes for basic activation of customer service flows. Connecting channels, defining distribution rules, and personalizing support messages are steps guided by the setup assistant. For advanced customer service automations with conditional rules and external integrations, the complete process can take from 1 to 5 days depending on operational complexity. Ready-made templates for customer service processes are available and can be activated with a click to speed up implementation.
Does the Mass WhatsApp Blaster for Support ensure data security in customer service processes?
Completely. Security is a priority in the Mass WhatsApp Blaster for Support, especially in customer service flows that handle sensitive information. The platform operates in compliance with LGPD, using encryption for all data traffic. Configurable permissions control who accesses each type of information in support processes. Native consent mechanisms, opt-out, and right to be forgotten simplify regulatory compliance. Audit logs record every action for complete traceability in your company's customer service operations.
What is the advantage of the Mass WhatsApp Blaster for Support over manual blasts?
For customer service, sending messages manually is unfeasible above dozens of contacts. The Mass WhatsApp Blaster for Support scales support communications to thousands of recipients with personalization through customer service variables, scheduling for the best response times, and detailed metrics. Via Meta's official API, it ensures delivery without the risk of banning even at high volumes.
How soon will I see results using the Mass WhatsApp Blaster for Support?
The first results from the Mass WhatsApp Blaster for Support in customer service processes are perceived within the first 24 to 48 hours of operation. The immediate reduction of manual tasks and the increase in customer service speed are the quickest gains. Results in indicators such as conversion, satisfaction, and productivity consolidate between the second and fourth week of use, when automations are optimized and the team has already internalized the new processes. Companies with a higher volume of interactions tend to notice the return more quickly.
Last step
Where is your center fill up without needing to
A short conversation to gauge how many tickets from your last peak could have been avoided by a notice.
- No credit card
- Set up in 5 minutes
- Cancel whenever you like
Request your free assessment
No commitment. One conversation to map where your operation is losing sales.
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