How many leads do you lose before the proposal even goes out?

The operation combines automatic routing, centralised history, follow-up alerts and stage-by-stage tracking. Every lead that comes in gets an owner the moment it arrives, not after someone notices the message. If a contact sits too long in one stage, the system flags it instead of waiting for the team to remember. That combination is what stops leads from being forgotten in the middle of a long conversation or at the end of a busy day — the most common and most expensive failure in a WhatsApp sales operation.

Yes. WhatsApp, Instagram, Facebook, Telegram, email and website chat are organised into one connected view, with context preserved so the team can carry on without restarting the conversation. In practice, leads from different channels enter the same queue, with the same treatment and the same history. When a customer who wrote on Instagram comes back on WhatsApp, whoever answers sees what was already said — the customer does not repeat the story, and the team does not treat the same person as two separate records.

The AI runs a contextual conversation, identifies the need, the problem, the impact and the purchase intent, gathers the relevant information and hands the rep an actionable summary. The effect is to separate leads ready to talk price from those still researching, before anyone spends time on triage. The rep gets the conversation already understood, with the history and a recommended next step, instead of starting from scratch asking what the person is looking for.

Yes. You can build rules to send messages, notify reps, book new contacts and keep the opportunity moving to the next commercial step. Automations work on the real state of each lead: how long it has been idle, which stage it is in and what the last interaction was. Follow-up stops depending on the memory of whoever is answering and starts happening at the right interval — not so early that it annoys, not so late that leads have already gone with another supplier.

The pipeline view shows where leads pile up, which opportunities have gone quiet and what actions can unlock conversion. Instead of only looking at how many leads came in, management starts to see how many moved between stages, how long they took and where they stopped. It is the difference between knowing that volume dropped and knowing that half the leads have been stuck at the proposal stage for more than five days — the second one tells you what to do on Monday.

In the assessment we look at your sales journey, your service channels, your follow-up process and the main points of loss. The conversation is there to identify where leads are stalling today and show what can be fixed — with or without Nexloo. You leave with a picture of the current process and a pointer to what changes results fastest. It is not a product pitch: it is a reading of your operation, and the next step is clear by the end of it.