Webhook Integration
Now learn how to integrate a Webhook by following these simple steps:
Step 1: Go to Settings
Click “Settings” in the main menu of the Nexloo platform.
Step 2: Go to the Integrations section
On the settings page, locate and click “Integrations” .
Step 3: Configure Webhooks
Within the integrations section, look for the option to configure Webhooks and click “Configure” .
Step 4: Add a new Webhook
On the Webhooks configuration page, click the green “Add New Webhook” button .
Step 5: Complete the Webhook details
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Enter the URL to which you want POST requests to be sent .
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Select the specific events you want to monitor.
This allows you to receive notifications only for events relevant to your integration.
Then, click the blue “Create Webhook” button .
Step 6: Configuration Complete
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Nexloo will send a POST request to the configured URL whenever one of the selected events occurs in your account.
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You can configure multiple Webhooks to monitor different types of events and connect to other tools or systems.
Note:
The POST request payload will include detailed information about the event that occurred in your account, allowing you to process the information appropriately.
Supported events
Nexloo supports several types of Webhook events, such as:
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Conversation created
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Updated conversation
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Message created
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Inter alia
You can subscribe to these events during Webhook configuration or using the platform API .
That’s it!
You’ve successfully set up webhooks in your Nexloo account and can now receive real-time notifications and updates about important events in your customer service.