Automations

Nexloo automations allow you to streamline your team’s workflows by automating processes, repetitive tasks, and saving time.

Currently, we offer the following automations:

• Assign an agent

• Assign a team

• Add a tag to the conversation

• Remove a tag from the conversation

• Send an email to the team

• Send a transcript by email

• Open conversation

• Mute conversation

• Postpone conversation

• Resolve conversation

• Send a webhook event

• Send an attachment

• Send a message

• Assign priority

To create your automation, go to “Settings” and then navigate to “Automations.”